We are happy to serve you, and your satisfaction is our priority!
If you are happy with your order, that makes us happy. If for any reason you’re not fully satisfied, you may request a return or exchange within 48 hours of receiving your order, under the following conditions:
-The product cost will be refunded within 14 days of receiving the returned item, minus the shipping fee.
-Shipping costs are the customer’s responsibility for both returns and exchanges.
-For orders outside Saudi Arabia, the customer is responsible for customs duties and taxes, if applicable.
-Discounted items, whether purchased using a promo code or during seasonal sales, are not eligible for return or exchange.
-If the returned item is not in its original condition, it will be sent back to the customer without a refund, and the customer will bear the shipping cost.